Water softeners

Hard water can cause many issues. It's hard on your appliances (dishwashers, hot water tanks, kettles) and can shorten their operational life. Hard water scale can build up in your toilets, tubs and showers making them look cloudy or dirty. Hard water also makes it difficult to clean clothes and reduces the effectiveness of shampoo. It can also make your skin itchy. For over 30 years, Call the Plumbing Doctor has been installing and servicing water softeners. Give us a call we can arrange to have your water tested and provide you with a comprehensive quote on what water-softening system would be best for your home. If you already have a water softener in place your team is trained to service and repair water softening systems. Trust our expert team to deliver efficient and reliable service.

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Our Water Softening Services

Water Softener Installation

Rely on our team for the expert set-up of your water softening system, ensuring optimal operation and efficiency. We adhere to all safety standards while ensuring a seamless integration into your existing plumbing framework.

Water Softener Repairs

When issues arise with your water softener, we are ready to diagnose and address them promptly. Our repair services cover everything from minor tweaks to major overhauls, aiming to restore the full functionality of your system.

Water Softener Maintenance

Regular upkeep of your water softener is key to its longevity and effective performance. Our maintenance service includes thorough inspections, adjustments, and replacements as necessary, assuring that your system continues to function at its best.

Water Softener Upgrades

Sometimes an old unit just can't keep up anymore. We offer upgrades or complete replacements of outdated or ineffective systems with high-quality, efficient new models that will last you for years to come.

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Improved Water Quality

Water softening systems treat the water supply making it softer and cleaner. It also makes detergents more effective, resulting in cleaner dishes, clothes, and surfaces.

Extended Appliance Lifespan

Hard water can cause scale buildup in appliances like dishwashers, washing machines, and coffee makers. By eliminating these hard minerals, appliances run more efficiently and last longer.

Health Benefits

Hard water may cause dry skin and hair due to its high mineral content. Softened water is gentler on the body, potentially improving skin hydration and hair health.

Our Installation & Repair Process

A person is pouring a yellow bucket of soap into a water softener

01

Initial Contact /Free Quotations

Scheduling an appointment is easy with our responsive team. Simply reach out to us and our customer service team will work with you to find a time that works best for you.


If it's an emergency, we are ready to assist, our phone lines are monitored 24 hours a day 7 days a week.


When you call, our team will ask a few questions to assist us in making sure we understand your needs and to make a recommendation on the best and most cost-effective solution. If, over the phone, we cannot determine the best next steps or if the job is complex we will schedule one of our technicians to visit the job site and complete a free written quote. 

02

On-Site

When our staff arrive on-site, they will prepare the work area so they can complete the work safely and protect your space. They will then complete the work as per your specifications. We strive for excellence in every job. All of our work is completed following the National Building Code and Ontario Health and Safety standards.


If at any time they run into a new issue they will discuss it with you, answer all of your questions and only complete additional work if you authorize it.


If the work requires a Plumbing Inspection, our team will arrange for the inspection and will be on site during the inspection to answer any questions the inspector may have.


Once the job is done we will clean up after ourselves leaving your space as tidy as we found it. Payment is due upon completion of the work- we accept cash, e-Transfer and credit cards.

03

Post-Service Follow-up

Post service you will email your receipt and a request for feedback on how we did because all of our customers’ opinions matter to us. 

04

Guarantee

Call the Plumbing Doctor guarantees both our workmanship and the materials we provide to complete the job. If you have any questions or concerns, just reach out to our office.

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FAQs

  • What is a water softener & is it necessary to have one in my home?

    A water softener is an essential household device that eliminates the effects of hard water. Hard water contains high levels of minerals like calcium and magnesium, which can cause various issues in your home, such as scale build-up in pipes and appliances which impacts their performance and reduces their lifespan.



    The water softener works by a process called ion exchange, replacing these hard minerals with sodium. This process results in softer water which is better for your skin and hair, extends the lifespan of your appliances, and improves the effectiveness of soaps and detergents.



    Why it's necessary


    The need for a water softener depends on the hardness level of your local water supply. Our water filtration services include assessing your water quality.


    If you live in an area with hard or very hard water (7 grains per gallon or higher), then installing a water softener could bring significant benefits including better appliance efficiency, improved skin and hair health, and cost savings from less detergent usage.



    However, if your local supply has lower hardness levels (generally below 3 3 grains per gallon or less), then a softening system might not be needed.



    Impacts of not having one


    Without a water softener in areas with a hard water supply, you may face several issues over time. Over time there will be hard water scale build-up in plumbing pipes, fixtures and appliances. Scale build-up in pipes will reduce water flow scale build-up damages the finish on taps and impacts the performance and lifespan of appliances like dishwashers, washing machines or hot-water heaters.



    In addition, hard water can leave spots on dishes and fixtures, make laundry feel stiff or dull-coloured, cause soap scum build-up in showers and sinks and potentially lead to dry skin and hair. Over time, these issues can result in added costs for appliance repair or replacement, increased energy usage and higher expenditure on cleaning products.

  • How often should a water softener be serviced?

    Typically, it is recommended to have your water tested once a year to assess the performance of your water-softening system.


    More frequent maintenance might be needed depending on your household's water usage and the hardness level of your local water supply.


    Beyond providing excellent water softener systems, we also offer UV lights and water conditioning options.

  • Can't I install my water softener?

    While technically possible for someone skilled in plumbing tasks to install their water softener, it is generally recommended to have this done by a professional plumber due to its complexity. Installation involves many steps including cutting into pipes, installing valves, and setting up drainage systems.


    Improper installation of a water softener could lead to leaks or inefficient operation which could ultimately cost more in repairs down the line. Our professionals have experience with local codes and regulations ensuring safe installation while also being able to provide warranties for their work - offering peace of mind that if anything goes wrong it will be taken care of promptly and effectively.


  • What are the signs that my water softener needs repair or replacement?

    There are several telltale signs that your water softener may need repair or replacement. If you start noticing changes such as spots on dishes, scale build-up in your toilet, dry skin and hair, or dull laundry, it might be an indication that the system is not working properly.


    On a more technical level, if you notice that the unit is using more salt than usual or if the system is not regenerating even when set to do so, it's likely time for a service call. Keep in mind that most water softeners have a lifespan of 10-15 years. If your system is within this range and experiencing issues, it might be more cost-effective to replace rather than repair.

Hear From Our Customers

Enjoy Clean, Soft Water at Home.

Get a Quote for a Servicing Today.

Say goodbye to hard water and hello to a healthier, happier home. Whether you're in Pickering, Ajax, Oshawa, or any of the surrounding areas, our team at Call the Plumbing Doctor is eager to help. Our top-notch water softener services, cleaner laundry, softer skin, and extended appliance life are just a call away! Don't wait - get your quote today for a smoother tomorrow.