Sump Pumps

Safeguard your home from water damage with our services. At Call the Plumbing Doctor, we offer comprehensive sump pump services to safeguard your home from water damage. Our expert team is dedicated to providing reliable installations, maintenance, and emergency repairs, ensuring your basement remains dry and secure at all times.

Do You Need Help?

Request A Callback!

By submitting, you authorize Call the Plumbing Doctor Inc. to send messages via text or email with offers & other information, possibly using automated technology, to the number you provided. Message/data rates may apply. Reply HELP for help or STOP to cancel. Consent is not a condition of purchase.  Use is subject to terms. 

LocalSite - Callback - Service Page

Our Sump Pump Services

Sump Pump Installation

Our team of licensed professionals ensures proper installation of the sump pump system, providing a vital line of defence against basement flooding. We use high-quality equipment to ensure optimal functionality and durability.

Emergency Pump Repairs

We understand that emergencies can occur at any time; hence we offer around-the-clock emergency services to troubleshoot and repair any issues that might arise with your sump pump system ensuring minimal downtime and maximum reliability.

Sump Pump Backup Systems

Sump pumps require electricity to work. A power failure reduces the risk of your basement flooding. A battery backup system will provide power to your sump pit while the power is off, keeping your basement dry. Call us for a fee quote for installing a sump pump backup system.

Sump Pump Replacement

When repairs are not enough, our skilled technicians provide efficient replacement services. We assess the condition of your existing unit, recommend suitable replacements if necessary, and ensure a seamless transition to your new system.

A drain with a hose attached to it and a pipe that says nc on it

Flood Prevention

Having an efficient system to prevent flooding is crucial, especially during heavy rains. It safeguards against water damage, protecting your valuables from potential disaster while also ensuring the safety of your family.

Mould Reduction

By maintaining a dry basement, you can significantly reduce the growth of mould. This not only preserves the condition of your home but also protects the health of its inhabitants by preventing exposure to harmful mould spores.

Peace of Mind

Reduce your stress and worry about a flooded basement. Sump pumps and emergency backup systems will keep your basement and belongings dry during bad wet weather and power outages.

Our Sump Pump Repair & Installation Process

A person is looking at a sump pump in a basement.

01

Initial Contact /Free Quotations

Scheduling an appointment is easy with our responsive team. Simply reach out to us and our customer service team will work with you to find a time that works best for you.


If it's an emergency, we are ready to assist, our phone lines are monitored 24 hours a day 7 days a week.


When you call, our team will ask a few questions to assist us in making sure we understand your needs and to make a recommendation on the best and most cost-effective solution. If, over the phone, we cannot determine the best next steps or if the job is complex we will schedule one of our technicians to visit the job site and complete a free written quote. 

02

On-Site

When our staff arrive on site, they will prepare the work area so they can complete the work safely and protect your space. They will then complete the work as per your specifications. We strive for excellence in every job. All of our work is completed following the National Building Code and Ontario Health and Safety standards.


If at any time they run into a new issue they will discuss it with you, answer all of your questions, and only complete additional work if you authorize it.


If the work requires a Plumbing Inspection, our team will arrange for the inspection and will be on-site during the inspection to answer any questions the inspector may have.


Once the job is done we will clean up after ourselves leaving your space as tidy as we found it. Payment is due upon completion of the work- we accept cash, e-transfer and credit cards.

03

Post-Service Follow-up

Post service you will email your receipt and a request for feedback on how we did because all of our customers’ opinions matter to us. 

04

Guarantee

Call the Plumbing Doctor guarantees both our workmanship and the materials we provide to complete the job. If you have any questions or concerns, just reach out to our office.

Call The Plumbing Doctor & Get a Prescription for Perfect Plumbing. We'll Fix It Right, the First Time - Contact Us Today.

FAQs

  • Why would I need a sump pump?

    A sump pump is an integral part of your home's water management system. Its primary role is to prevent flooding and water damage in your basement by collecting and disposing of excess water from around your home or building's foundation. This becomes particularly important in areas with high rainfall or for homes located in low-lying areas where groundwater levels can rise and seep into the basement.


    Basement flooding damages your property and can cause mould growth and structural damage to your home or business.

  • How often should my sump pump be serviced?

    To avoid a basement flood you should check your sump pump regularly. Common things that contribute to a flood are the pump being mistakenly unplugged, the float not being free of the side of the pit, and the pump being plugged at the bottom.

    These simple checks can protect you from an unexpected flood.


    Generally, sump pumps do not need routine servicing. However, this may vary depending on factors such as the age of the unit, how often it operates, and whether it has shown any signs of malfunctioning in the past.



    If you live or work in an area prone to flooding or if your basement has experienced flooding issues you may wish to investigate having a second sump pit and pump installed and or a battery backup system to protect your basement during backouts.


  • What signs indicate that my sump pump needs to be repaired or replaced?

    Identifying potential issues with your sump pump early on can save you from dealing with significant damage later. If you notice that your sump pump isn't turning on when it should or runs continuously even when there's no water present, these could be indicators that repair is needed.


    On another note, unusual noises coming from the unit such as grinding or gurgling sounds can suggest mechanical problems within the system. Furthermore, visible rust formation or evidence of motor failure are severe issues that may warrant a complete replacement. A professional evaluation can determine the best course of action in such cases.


  • Can I install a sump pump by myself?

    While it might be tempting to undertake a sump pump installation as a DIY project, it's generally advised against. Sump pump installation involves intricate processes including digging, correctly positioning the pump, and setting up an effective drainage system. These tasks require specific skills and knowledge for proper execution.


    Moreover, incorrectly installed sump pumps can lead to ineffective water management and potential flooding. Therefore, to ensure optimal performance and longevity of your sump pump, it's best to engage professional services. Trained technicians can handle the job accurately and efficiently, providing you with peace of mind knowing your home is protected from potential water damage.


Hear From Our Customers

Keep Your Basement Dry with our Help! Request a Free Quote Now.

Are you from Pickering, Ajax, Oshawa or any of our service areas and tired of a wet basement every time it rains? It's time to put an end to that! With our professional sump pump services at Call the Plumbing Doctor, we can ensure your basement remains dry all year round. In addition to repairing sump pumps, we are experts in installing and maintaining well pumps & sewage pumps too. So why wait? Reach out to us now and let us help keep your home safe and dry!