Clogged Drains and sewers

At Call The Plumbing Doctor, we specialize in comprehensive services for clogged drains and sewers. Our expert team is committed to providing prompt, reliable, and affordable solutions to keep your residential or commercial drain and sewer lines flowing well.

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Our Clogged Drain & Sewer Services

Residential and Commercial Drain Cleaning

We offer comprehensive residential drain cleaning. We have the equipment to fix slow-running or clogged drains. Our teams are experts in clearing kitchen and bathroom sink drains, shower and tub drains, toilets, floor drains, and sewer lines. No matter the drain our team will get it flowing.

Emergency Services for Drain and Sewage Back Ups

Understanding the urgency of sudden drain blockages, our swift response team is available around the clock. With prompt action and strategic problem-solving, we work tirelessly to restore function and prevent further damage.

Drain inspections and Drain Locations

Sometimes clearing a drain is not enough to keep it working like it should. If you have a drain that is repeatedly plugged or clogged this is most likely a symptom of a damaged drain. We have the camera and locating equipment to inspect your drain from the inside and locate where the problem is. We can then provide you with the video of the drain inspection and a report providing an overview of the issues and recommended next steps to repair the drain.

Water Jetting Drains, Septic Tanks and Septic Beds

In addition to our cable drain cleaning machines, we also offer water jetting drains. Water jetting is the best option when trying to clear drains that are blocked with sand, gravel, or grease. The Jetter is also the best tool for keeping septic systems operating well. If you have a septic system, it's important to have your effluent filter cleaned (jetted) at least once per year. If your septic bed is not working well- your lawn is wet and your yard is smelly- it is most likely time to jet your leaching bed.

A man is using a plunger to fix a sink

Affordable Rates

We believe that quality plumbing services should not break the bank. Our pricing is transparent and competitive, providing clients with value for their money without compromising on service quality.

Quick Response Time

When a plumbing emergency strikes, time is of the essence. Our team understands this urgency and responds rapidly to address the issue, minimizing damage and inconvenience.

Lasting Solutions

Rather than offering temporary fixes, we focus on providing long-term solutions to your plumbing problems. We address the root cause of the issue, preventing future occurrences and saving you time and money in the long run

Our Drain Unclogging Process

A man is fixing a boiler with a wrench and a clipboard.

01

Initial Contact /Free Quotations

Scheduling an appointment is easy with our responsive team. Simply reach out to us and our customer service team will work with you to find a time that works best for you.


If it's an emergency, we are ready to assist, our phone lines are monitored 24 hours a day 7 days a week.


When you call, our team will ask a few questions to assist us in making sure we understand your needs and make a recommendation on the best and most cost-effective solution. If, over the phone, we cannot determine the best next steps or if the job is complex we will schedule one of our technicians to visit the job site and complete a free written quote. 

02

On-Site

When our staff arrive on site, they will prepare the work area so they can complete the work safely and protect your space. They will then complete the work as per your specifications. We strive for excellence in every job. All of our work is completed following the National Building Code and Ontario Health and Safety standards.


If at any time they run into a new issue they will discuss it with you, answer all of your questions, and only complete additional work if you authorize it.


If the work requires a Plumbing Inspection, our team will arrange for the inspection and will be on-site during the inspection to answer any questions the inspector may have.


Once the job is done we will clean up after ourselves leaving your space as tidy as we found it. Payment is due upon completion of the work- we accept cash, e-transfer, and credit cards.

03

Post-Service Follow-up

Post service you will email your receipt and a request for feedback on how we did because all of our customers’ opinions matter to us. 

04

Guarantee

Call the Plumbing Doctor guarantees both our workmanship and the materials we provide to complete the job. If you have any questions or concerns, just reach out to our office.

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FAQs

  • What are the common signs and causes of clogged drains?

    Your drains are essential to your home or business. It's important to take care of your drains to avoid causing blockages and to watch for signs of trouble to avoid messy and costly repairs caused by a drain back up.


    1. Slow Drainage: Water draining slowly in your sink, bathtub, or shower can be an early sign of a clog forming.

    2. Water Backup: If water starts to back up out of a sink drain, it's a clear sign that a clog could be present.

    3. Unpleasant Odor: A foul smell coming from your drains can indicate that food or waste is stuck and decomposing.

    4. Gurgling Sounds: These noises can signify that air is being trapped by the blockage and being forced up through the system.

    5. Frequent Need for Plunging: If you find yourself frequently needing to plunge or snake your drains, this could signal an ongoing issue.


    Common Causes of Clogged Drains:


    1. Hair: This is one of the most common culprits, often getting tangled into clumps that cause blockages.

    2. Grease and Fat: These substances solidify when they cool down and can stick to the insides of pipes, building up over time.

    3. Food Waste: Certain types of food debris like coffee grounds or tea leaves are notorious for clogging drains.

    4. Soap Scum: Over time, soap residue can build up in pipes and cause blockages.

    5. Foreign Objects: Items such as sanitary products, wet wipes, or children's toys can easily cause a drain to clog if accidentally flushed down toilets or dropped into drains.

    6. Tree Roots: In some cases, tree roots may invade sewer lines causing significant blockages and damage.


  • How often should I get my drains cleaned?

    In most circumstances, there is no need to have your drains cleaned on a regular basis.

    The most important thing to do is to take care of your drains by protecting them from things going down them. The most common causes of drain clogs are things other than water going down the drain. 


    Oil, coffee grinds, egg shells, flour, and product stickers are the most common causes of kitchen drain blockages. Hair, wipes (even the flushable ones), toys, and cotton swaps cause the majority of toilet and bathroom drain clogs.


    If you have a problem draining having it cleaned regularly is a good short-term strategy to avoid a drain backup which can cause a costly mess. The best long-term solution is to have the drain inspected to assess the drain and determine where the problem is.

  • How do I get my drains cleaned for free?

    If you are on city sewer and your main drain is backing up, the Region of Durham will clean your main drain from your main drain cleanout in your home (it's in your basement) to the city street for free.


    To be eligible for this free service you must have an accessible main drain clean out in your home. If you do not have one give us a call and we can install one for you.


Hear From Our Customers

Say Goodbye to Clogged Drains. Don't Wait, Call Us for a Free Quote.

Bid farewell to stubborn clogs! Our expert team at Call The Plumbing Doctor is just a phone call away. Serving the entire Durham region, including Pickering, Ajax, Oshawa, and more - we're here to provide swift and efficient solutions for your drainage woes. Don't delay, reach out now for your free quote!


In addition to addressing clogged drains and sewers, we also offer comprehensive services for Plumbing Installation and Repairs as well as Plumbing Fixture Installation and Repairs.